Privacy Policy

Last Updated: March 2025

At GlobalIPTV, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming service.

1. Information We Collect

We collect information you provide directly to us, including: • Account Information: When you create an account, we collect your name, email address, and payment information. • Usage Data: We automatically collect information about how you interact with our service, including viewing history, device information, and IP address. • Communication Data: When you contact us, we collect the information you provide in your messages. • Device Information: We collect information about the devices you use to access our service, including device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our IPTV streaming service • Process transactions and send related information • Send technical notices, updates, security alerts, and support messages • Respond to your comments, questions, and customer service requests • Monitor and analyze trends, usage, and activities in connection with our service • Detect, investigate, and prevent fraudulent transactions and other illegal activities • Personalize and improve your experience

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our service. Cookies are small data files stored on your device. We use: • Essential Cookies: Required for the service to function properly • Analytics Cookies: Help us understand how visitors interact with our website • Preference Cookies: Remember your settings and preferences You can control cookies through your browser settings. For more details, please see our Cookie Policy.

4. Third-Party Services

We may share your information with third-party service providers who perform services on our behalf: • Payment Processors: To process your payments securely (Stripe, PayPal) • Analytics Providers: To help us understand service usage (Google Analytics) • Cloud Services: To host and deliver our service reliably • Customer Support Tools: To provide customer assistance These third parties are obligated to protect your information and only use it for the specific purposes we authorize.

5. Data Retention

We retain your personal information for as long as necessary to: • Provide our services to you • Comply with legal obligations • Resolve disputes and enforce our agreements When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.

6. Your Rights

Depending on your location, you may have the following rights: • Access: Request a copy of the personal information we hold about you • Correction: Request correction of inaccurate personal information • Deletion: Request deletion of your personal information • Portability: Request a copy of your data in a portable format • Opt-out: Opt out of marketing communications at any time To exercise these rights, please contact us at privacy@globaliptv.net.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: • Email: support@globaliptv.net • Response Time: We aim to respond to all inquiries within 48 hours We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

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